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Governance of mortgage brokers

  • On 29/06/2017
Background The ASIC Review of Mortgage Broker Remuneration was released in March 2017. Submissions regarding its findings and recommendations are due this week. This comprehensive review revealed much about the operation of the mortgage market and documented a number of worrisome features. The mortgage market Approved Deposit-taking Institutions (ADIs) – banks, building societies and credit […]
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Superannuation – the next decade

  • On 22/06/2017
Society has benefited from the technology revolution of the last 30 years. A separate revolution has taken place in superannuation with the industry shifting from transactions to services around member engagement. While the changes in both areas have been profound, we can anticipate the next decade being even more dynamic. At this week’s Canberra Summit […]
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Superannuation funds at the crossroads

  • On 09/06/2017
But isn’t the industry a success story? Many superannuation industry participants were surprised at the Financial System Inquiry (Murray) arguing that the superannuation system was inefficient and uncompetitive. This confused many within the industry as there are many great achievements – collectively, the industry has delivered: A 5% annual real rate of return on investments […]
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Life Insurance Product Comparison Websites – how useful are they?

  • On 01/06/2017
Product Comparison Websites (PCWs), also known as aggregators, offer a time-efficient and convenient solution for individuals to compare products offered by the whole life insurance market. Consumers use PCWs to help them find the products that best suit their needs of protecting themselves and their families. From a life company’s perspective, PCWs provide an alternative […]
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Retention by prediction: Departures from superannuation funds

  • On 25/05/2017
Statistics from the Australian Prudential Regulatory Authority (APRA) indicate that 44% of superannuation funds experienced negative cashflow (excluding investment returns) over the 2015-2016 financial year. Thus, it becomes clear that many superannuation funds are slowly losing the scale war and to survive will need to master the art of member acquisition and retention. Member retention […]
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